Worst service I have ever had. Tracy pulled out my natural hair when parting it. Tracy should not be braiding hair. She is very unprofessional and rude.
PLEASE DO NOT GO HERE. THEY ARE RUDE. I WAS LOOKING TO GET MY 10 YR OLDS HAIR BRAIDED AND THEY WERE EXTREMELY RUDE. I LEFT AND WENT TO SMYRNA AT A CHEAPER RATE AND BETTER QUALITY. THEY WANTED TO CHARGE ME 180.00 FOR BOX BRAIDS I WENT TO SMYRNA AND THEY ONLY CHARGED ME 120.00. AT A THE LADY WORKING THERE HAD A BAD ATTITUDE B/C I DIDNT COMB MY DAUGHTERS HAIR OUT. I TOLD HER NO PROBLEM I CAN DO THAT NOW. SHE ACTED AS IF SHE DIDNT WANT MY MONEY. SO, I DIDNT GIVE IT TO HER. PLEASE DONT GO HERE. THERE ARE MANY OTHER BETTER PLACES.
O.V.E.R. it! As much as I love big beautiful box bdairs, paying $200 in NYC just to get my hair ripped off is not appealing at all. I'm still browsing for competent hair braiders. Although my favorite style is wearing my little afro, I like to change it from time to time.
My daughter and I had the worst experience ever with this place of business. I took my daughter in on a Saturday and one of the staff members was very rude from the beginning and early into doing her hair as she made my daughter cry and swears that she didn't see her crying as they have huge mirrors in front of all the customers and those that are not receiving services. My daughter has gotten her hair done quite frequently in the past and has had braids quite often. I had to literally go and do the stylist job by parting and using the hair blower to assist with the ease of combing her hair letting the stylist know that she wasn't crying when I combed her hair. She then said she didn't know what the problem was but when in fact she is the one who pulled the hair dryer out to begin with. I had already washed, conditioned and blow dried her hair prior to coming as that is what I was told to do by their staff and it was easily manageable. The stylist continued to huff and laugh throughout the entire time while my daughter was getting her hair done and making her (my daughter) feel uncomfortable. She had no respect for good customer service and was very rude with me when I questioned her for a partial refund or to even just acknowledge her mistake. She then became belligerently saying she was done with my daughter’s hair and asked us to leave. She laughed and laughed and my daughter hair looks okay across the top, while the back is very stringy and not trimmed evenly and you can see the knots where she tried to tie the hair off and some of it is not completed as it is coming down after only two days. I had to end up calling the police as I was so upset and didn't want to lose my cool any further in front of my daughter but at the same time teach her how to stand up for what is right and when it is necessary to back down. I can honestly say I will never return nor will I make a recommendation of services.
Reviews (4)
Holly 19. Apr 2023 at 14:05
Worst service I have ever had. Tracy pulled out my natural hair when parting it. Tracy should not be braiding hair. She is very unprofessional and rude.
DENISE 29. Mar 2018 at 19:08
PLEASE DO NOT GO HERE. THEY ARE RUDE. I WAS LOOKING TO GET MY 10 YR OLDS HAIR BRAIDED AND THEY WERE EXTREMELY RUDE. I LEFT AND WENT TO SMYRNA AT A CHEAPER RATE AND BETTER QUALITY. THEY WANTED TO CHARGE ME 180.00 FOR BOX BRAIDS I WENT TO SMYRNA AND THEY ONLY CHARGED ME 120.00. AT A THE LADY WORKING THERE HAD A BAD ATTITUDE B/C I DIDNT COMB MY DAUGHTERS HAIR OUT. I TOLD HER NO PROBLEM I CAN DO THAT NOW. SHE ACTED AS IF SHE DIDNT WANT MY MONEY. SO, I DIDNT GIVE IT TO HER. PLEASE DONT GO HERE. THERE ARE MANY OTHER BETTER PLACES.
Aprilia 21. Feb 2016 at 8:16
O.V.E.R. it! As much as I love big beautiful box bdairs, paying $200 in NYC just to get my hair ripped off is not appealing at all. I'm still browsing for competent hair braiders. Although my favorite style is wearing my little afro, I like to change it from time to time.
Lee 28. Sep 2015 at 17:22
My daughter and I had the worst experience ever with this place of business. I took my daughter in on a Saturday and one of the staff members was very rude from the beginning and early into doing her hair as she made my daughter cry and swears that she didn't see her crying as they have huge mirrors in front of all the customers and those that are not receiving services. My daughter has gotten her hair done quite frequently in the past and has had braids quite often. I had to literally go and do the stylist job by parting and using the hair blower to assist with the ease of combing her hair letting the stylist know that she wasn't crying when I combed her hair. She then said she didn't know what the problem was but when in fact she is the one who pulled the hair dryer out to begin with. I had already washed, conditioned and blow dried her hair prior to coming as that is what I was told to do by their staff and it was easily manageable. The stylist continued to huff and laugh throughout the entire time while my daughter was getting her hair done and making her (my daughter) feel uncomfortable. She had no respect for good customer service and was very rude with me when I questioned her for a partial refund or to even just acknowledge her mistake. She then became belligerently saying she was done with my daughter’s hair and asked us to leave. She laughed and laughed and my daughter hair looks okay across the top, while the back is very stringy and not trimmed evenly and you can see the knots where she tried to tie the hair off and some of it is not completed as it is coming down after only two days. I had to end up calling the police as I was so upset and didn't want to lose my cool any further in front of my daughter but at the same time teach her how to stand up for what is right and when it is necessary to back down. I can honestly say I will never return nor will I make a recommendation of services.
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