Starbucks I-10 Greenhouse

19235 Katy Freeway
77094 Houston
Show path to location
29.785574, -95.70618
Opening hours
  • Monday
    04.30 - 22.30
  • Tuesday
    04.30 - 22.30
  • Wednesday
    04.30 - 22.30
  • Thursday
    04.30 - 22.30
  • Friday
    04.30 - 22.30
  • Saturday
    05.00 - 22.30
  • Sunday
    05.00 - 22.30
Location overview
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27. Jan 2022 at 19:03

I have been treated with the utmost disrespect from the manager. On 1/26/22 around 1 pm I left my two dogs outside and asked for permission to get in with my old dog in a stroller. I asked three times to make sure I was allowed to. Shortly after a young gentleman came out of the kitchen and rudely asked me to get my dog out. I replied that let me finish my coffee. He rudely said I have to leave now which I did. I put the dog in the stoller outside too and came back to finish my coffee.
After 5 minutes, the manager came out and she said that I have to get out and sit outside with my dogs because they were disturbing the clients. There was only only one client and before he came in he played with my dogs. I did what she asked me to and I met my friend outside. The manager chased me outside and forbade me to talk to customers. I explained to her that I was talking to my friend. She told me I am barred from premises inside and out. My neighbor friend is my witness. I asked for her name and she told me it is NAME. I asked her for last name. She replied NAME. I go there every day since the store is next to my home. I am extremely disappointed and will open a file in this case if she does not apologize.

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